Frequently Asked Questions
Do I need parental permission to make a purchase?
If you are under 18, you must have permission from a parent or guardian before making any purchases. Unauthorized payments are not allowed and may result in a ban from our server and associated stores.
Can I purchase items for other players?
Yes, you can buy items as gifts for other players. However, the person who owns the payment method is fully responsible for the transaction.
What should I do if I didn’t receive my purchase?
Most purchases are delivered within a few minutes. If you haven’t received your items after 15 minutes, please contact our support team.
Can I get a refund?
All purchases are final and non-refundable.